Steward Training: QNUK Level 2 Award in Understanding Stewarding at Spectator Events (RQF)
The entry level steward qualification for new stewards and volunteers at spectator events. Learners study at their own pace with support from our tutor and build a portfolio covering event preparation, crowd movement, crowd issues, conflict and incidents.
Course Overview
This is the knowledge qualification for people starting out as stewards. It is well suited to volunteers and new staff who support more experienced stewards at sports grounds, concerts, festivals and community events.
The qualification has five mandatory units, 36 guided learning hours and 110 hours total qualification time. Learners work through the content with support from our tutor and build a portfolio of evidence, which we assess. They also complete the free ACT Awareness eLearning, which is required to achieve the qualification. Workshops at your venue can be added for groups.
Please note: the Sports Grounds Safety Authority does not accept this Award as an alternative to the Level 2 Certificate in Spectator Safety. Stewards in safety roles at designated sports grounds need the Certificate. This Award is a good first step towards it, and what learners achieve here can count towards the Certificate.
About the Trainer
Delivered by 1705 Consultancy, a QNUK approved centre, and led by Rob Brettell, a former Essex Police Detective Inspector with 23 years’ service. Rob works as a safety adviser and commander at live events, so the training is built on how incidents really unfold at venues and festivals, not just the theory.
Frequently Asked Questions
Not for safety roles at designated sports grounds. The Sports Grounds Safety Authority does not accept this Award as an alternative to the Level 2 Certificate in Spectator Safety. It suits volunteers and new staff who support more experienced stewards, and it is a good first step towards the Certificate.
Once registered, learners work through the course content at their own pace and build a portfolio of evidence. Our tutor supports them throughout and assesses the portfolio. For groups, we can add workshops at your venue.
Yes. 16 and 17 year olds can enrol with the written consent of a parent or guardian, or at the request of the venue they work for.
By a portfolio of evidence, assessed by our tutor and quality assured by QNUK. There is no exam.
£195 + VAT per learner for groups booked by a venue or employer, including registration and certification. Individual learners are welcome; please contact us for a price. See our booking and cancellation terms.
The Level 2 Certificate in Spectator Safety, which we assess at your venue and events. What learners achieve in this Award can count towards it.
What You Will Learn
- Preparing for spectator events
- Controlling the entry, exit and movement of people
- Dealing with crowd issues such as overcrowding, lost or missing people and antisocial behaviour
- Helping to manage and resolve conflict
- Dealing with incidents at spectator events
- Equality, diversity and safeguarding when working with the public
Who Is This Course For?
- New stewards and event staff
- Volunteers at sports clubs, festivals and community events
- Staff supporting more experienced stewards
- Venues building a pool of trained casual staff
- Learners working towards the Level 2 Certificate in Spectator Safety
- Duration 36 guided learning hours, at the learner’s own pace
- Qualification QNUK Level 2 Award (RQF), Ofqual regulated
- Delivery Supported remote learning, with workshops at your venue on request
- Price £195 + VAT per learner for groups. Individual learners: price on application
- Assessment Portfolio of evidence
- Entry 16 or over. 16 and 17 year olds can enrol with the written consent of a parent or guardian, or at the request of the venue they work for. ACT Awareness eLearning required
- Start Date Any time
Upcoming course dates
No open dates are scheduled right now. We also run this course on site for teams.
Ask about dates
Ready to book?
Tell us how many learners you have and where they steward, and we will set up their registration.