Emergency Plans that Work Under Pressure

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People don’t read manuals in a crisis — they follow habits. We design concise, role-specific emergency plans and rehearse them until the response feels natural. The aim is a team that acts quickly and communicates cleanly, with decisions made in real time and recorded properly.

Your plan pack sets out who leads and who supports at each level — Gold (strategic), Silver (tactical), Bronze (operational) — and defines decision paths, show-stop criteria, communications and control-room routines. We map evacuation, invacuation/lockdown and rendezvous points, integrate stewarding with medical response and casualty care, provide decision-log and message templates, and supply quick-reference cards so the right actions happen under pressure. Everything is plain English, version-controlled and tailored to your site.

We don’t leave it on paper. We run short, realistic desktop/tabletop exercises to practise decision-making, radio discipline and the national major-incident message format M/ETHANE (Major incident declared; Exact location; Type of incident; Hazards; Access; Number/type/severity of casualties; Emergency services present/required). Each exercise ends with a straight debrief and an action list, so lessons become updates and the plan improves fast.

Compliance is built in from the start. Plans and records are aligned to Martyn’s Law (Terrorism (Protection of Premises) Act), the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, the Occupiers’ Liability Acts (1957 & 1984), local licensing conditions, Safety Advisory Group (SAG) expectations and the Purple Guide. You’ll have proportionate measures you can defend to regulators, insurers and stakeholders — and stronger protection against enforcement or worst-case corporate or gross negligence manslaughter allegations.

If you want plans that hold up in real time and stand up to scrutiny, book a free initial consultation. We can also provide ongoing support and advice to keep documents current and new staff onboarded.